FAQs
get the answers to all the frequently asked questions by our partners
- Where can our customers reach for any concerns or queries?
- Which Ethereum Testnet are you using?
- If a user makes a bank transfer how does Transak match it to the user?
- Is KYC required on the STAGING environment?
- I have two websites. Can I integrate in both websites with the same API_KEY?
- Can we pass Transak third party KYC via API for users instead of them going through Transak's KYC process?
- Do users have to do KYC each time they make a transaction?
- Can we send metadata to the widget that the web-hook will respond to this metadata and be able to match the operations?
- How to prevent a user from editing the walletAddress?
- How can we pass onClose event handler to the widget?
- How to display your call price (e.g 1 USD = 0.9453 USDT ) on our front end?
- How to update our webHookUrl
- I'm passing parameters in the query but they're being ignored
- How to set the partner fee?
- How do I find my staging and production API keys?