Aman Doshi

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Activity overview

Latest activity by Aman Doshi
  • Aman Doshi created an article,

    Where can our customers reach for any concerns or queries?

      You can share the below details with your customers   To reach out to our customer support at https://support.transak.com/hc/en-us Or they can also send an email to support@transak.com

  • Aman Doshi created an article,

    Which Ethereum Testnet are you using?

      We are using Kovan as testnet for Ethereum transactions in the Staging environment

  • Aman Doshi created an article,

    If a user makes a bank transfer how does Transak match it to the user?

      We create a virtual bank account for each user and currency. So if a Transak user has only made GBP transactions they will be asked to transfer funds each time to a bank account that is unique to...

  • Aman Doshi created an article,

    Is the Transak widget supported in any other languages than English?

      As of now, we support only English to communicate. Gradually we will add other languages as well. You can add your feature request here

  • Aman Doshi created an article,

    Is KYC required on the STAGING environment?

    No, real KYC is not required to perform transactions in our staging environment. When testing in staging you still need to create a user account and fill in the personal details screens. The addres...

  • Aman Doshi created an article,

    I have two websites. Can I integrate in both websites with the same API_KEY?

      If two websites are with same company then you can integrate with same API_KEY. Otherwise you need to submit KYB for each company.

  • Aman Doshi created an article,

    I want to integrate with Transak, how can i do it ?

      For the integration, You have to follow the below steps. Sign up for a partner account here at dashboard.transak.com and login Submit your KYB here Start integrating by following the doc (here y...

  • Aman Doshi created an article,

    Can we pass Transak third party KYC via API for users instead of them going through Transak's KYC process?

      You can pass users’ KYC details via query parameters to save users filling in their email address, name, residential address, phone number, and date of birth. Users still need to submit a proof o...

  • Aman Doshi created an article,

    Do users have to do KYC each time they make a transaction?

      No, users are only required to complete KYC once. When their KYC is approved they only need to log into their Transak account to perform future transactions. They can use the same KYC-approved ...

  • Aman Doshi created an article,

    Can we send metadata to the widget that the web-hook will respond to this metadata and be able to match the operations?

      Yeah, you can pass metadata using partnerCustomerId & partnerOrderId, and please refer here to know more about web-hooks. Please refer to our documentation about our integration here